When it comes to beauty everyone wants it. No one in this world would not want to look beautiful. Salons are the place to make that wish true. That is why they also need to grow to their full potential to be able to give exactly what are your needs.
Why do you need Software for a Salon?
The salon owners try their best to give the clients the quality service that they can. But still, end up upsetting the client due to any reason. Such as non-cooperative staff, unavailability of stock, unreliable payment methods, etc. That is where the need for software for a business owner knocks at the door.
What are the Features of Beauty Salon Software?
A business and client-friendly software hold the features very well which benefits both the owner and client. This software contains a lot of features that help the business owner in many ways. Like the software keeps the history of all the activities on the application. Every transaction made through the app is kept in a record which in a case can be used.
The administration of the salon business is usually the owner which uses these recorded activities to learn about the professional behavior of the staff if they are having second thoughts on staff’s recruitment.
Staff Management:
If a salon owner is looking for perfect software, then they might already know the reasons why they need it. This software allows the owner to keep track of the activities of the staff members. This includes each check-in and check-out of the staff, attendance, leave approval accepted and rejected, conversations with each client, words shared with other staff members, etc.
Customer Engagement:
Everyone holding a salon business needs to make a healthy and supportive relation with customers. This software allows you to make and grow that connection in no time than it might have required using the conventional method where multiple visits of the client will be required to make that connection reliable.
1. User-friendly Application
The application facility of the software makes it available for everyone anywhere. The clients can easily book their appointments through the application software. The application allows the clients access to the schedule of the salon to know the available staff which could help in booking the appointment on the time with the staff of your choice at the time which suits you the best.
2. 24/7 Availability
The main reason for making the application for business software is the facility to be able to reach the business from anywhere at any time. The software application can book appointments at any time and at anywhere. The automation and confirmation emails and SMS facility of the software keep reminding you about the salon and your appointment.
3. Scheduling
The scheduling is although a general feature of any business software which usually deals with customers services. This feature allows everyone to access but only the staff and owner of the salon can edit. The staff can place their availability or update the last-placed availability on the schedule easily from the mobile application anywhere and at any time which is the sole purpose of the software.
Inventory Management
Using the software keeps you updated on the stock availability and you will know if you are ordering more products than you need. You can have a sheet displaying the sales and usage history of each product which helps you in placing the right number of orders next month. It is a bad decision to guess about the usage of the product and place the order based on the guess rather than the data.
Lead Generation
The software can increase lead generation through a long procedure. The staff of the salon provides the customers with the quality service they deserve and are paid for. After getting the exact service as asked the happy customer will spread the word mouth in their inner circle of friends and family. Which will entertain themselves with your services and that cycle will repeat at multiple levels and won’t stop until the quality of your services changes.
This might seem to be a time taking procedure but it is the most organic method of generating leads. With the help with this, the software will help you in keeping the track of every lost and won lead and also its origin. Hence every salon needs beauty salon software to keep growing the lead generation to boost their marketing.
Automation
Automation is the feature that allows the owner or the management staff to automate the customer care portal. This feature provides the customer care staff with the facility to automate some basic questions in the series that the customers usually ask about and gives the staff some time to get to the customer and don’t lose the customer due to not getting to them in time.
How software is better than the conventional method?
The use of software can help you with a lot of complications that the management staff of the salon used to face. But with the help of software, it is no problem at all.
1. Double booking
In the conventional method, it was very easy to fall into the most common mistake of double booking. This means the booking staff of the salon mistakenly booked a practitioner with 2 clients at the same time. This seems to be a disaster because no one wants to wait and it was the main reason to book the appointment before so you didn’t have to wait for hours.
The software allows you to place an appointment at only the available slots for the appointments. The already booked slots will not be clickable hence the problem of double booking can never be a problem with using the software.
2. Error-free
Human is another name of imperfection. That is why humans are not a reliable source when dealing with a task that requires to be perfectly done. The software Wellyx has made for the beauty salons is one of the best according to the needs of your business.
3. Saves time
The software is a way better solution when it comes to saving time in your tough routine. This software is mainly more preferred due to the feature of automation. Which saves a great amount of time.